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Who We Are

At Fairway Independent Mortgage Corporation, customer service is a way of life. #FairwayNation mortgage loan officers are dedicated to finding great rates and loan options for our customers while offering some of the fastest turn times in the industry. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. It’s all designed to exceed expectations, provide satisfaction and earn trust.

Our #FairwayNation strongly believes the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day — it's WHAT we do and it's WHO we are. #FairwayNation

For J.D. Power 2023 Award information, visit www.jdpower.com/awards
Accolades & Awards

Serving borrowers is our number one priority

Read testimonials from real customers working with Fairway Loan Officers
5
5555555

All questions were answered and clear to understand. Everything worked out perfectly.

Jesus
Phoenix
AZ
Date:
4/28/2024
5
5555555

Clear and open conversation. Very quick to respond and take next steps. Reassuring through an unfamiliar process, so we could rest easy knowing that we could trust the people we were working with.

Ron
Chula Vista
CA
Date:
4/28/2024
5
5555555

Great job guys

Jordan
San Diego
CA
Date:
4/28/2024
5
5555555

Well organized and quick communication

Jameson
Somers
CT
Date:
4/28/2024
5
5555555

Corey answered all my questions and explained options for various types of loans. We feel he had our best interest in mind. We easily built a positive rapport with him and felt we could trust him.

Nancy
Mesa
AZ
Date:
4/28/2024
5
5555555

The communication, sense of urgency, and overall confidence Matt and team had in doing their job. During this emotional time and having unforeseen circumstances come up that blessed us with the opportunity to meet Matt and team. They immediately let us know we were going to be taken care of and helped keep us sane during our time before closing.

Elliot
New Hope
MN
Date:
4/28/2024
5
5555555

Good communication and worked to get me the best deal.

Jed
Saint Charles
IL
Date:
4/28/2024
4
4444444

I think there should have been better communication on specific details on the loan that should have been explained. I would have felt more comfortable if some things were explained more clearly

Robert
Burnet
TX
Date:
4/28/2024
4
4444444

Quick process. We had to upload my documents several times though. The last electronic signatures for closing came quite late and I could not access them.

Eve
Dedham
MA
Date:
4/28/2024
5
5555555

Kayla was awesome!

John
Liberty
TX
Date:
4/28/2024
5
5555555

Helpful and informative

Carson
Owatonna
MN
Date:
4/28/2024
5
5555555

I enjoyed the overall experience because of the efficiency and all of the wonderful people involved. It was very professional and educating all the way through the process. Any questions I had were answered swiftly.

Cody
Jenkinsburg
GA
Date:
4/28/2024
5
5555555

The team stayed in communication with us. I know they had other clients but they made us feel like we were the only account they were working.

Glen
Clayton
NC
Date:
4/28/2024
5
5555555

She made the impossible POSSIBLE!

Stephanie
Liberty Hill
TX
Date:
4/28/2024
5
5555555

Sue and her team made this the most seamless process I have ever done. Communication was almost instant and response time was incredibly quick. I have closed many home loans and this was best one by far. Thank you to Sue’s team!

Joseph
Hogansville
GA
Date:
4/28/2024
5
5555555

Because my loan officer was perfect.

Yasmine
Kansas City
MO
Date:
4/28/2024
5
5555555

They where always available to answer any questions I had. They never made me feel dumb about the questions I asked. They where there to help me through the whole process

Yvonne
Harrisville
UT
Date:
4/28/2024
5
5555555

El apoyo y acompañamiento de principio a fin

Hugo
Cleveland
TX
Date:
4/28/2024
5
5555555

Tracy is very patient, she explained all the steps, answered all my questions and would call and message me after every step. We managed to close within a very short time. I will recommend her to all my friends and family!

FLORENCE
Indianapolis
IN
Date:
4/28/2024
5
5555555

The experience was great. The team worked hard to be sure they were consistent during the process. I am so happy that I connected with this team! They are the best!

Briana
Emporia
VA
Date:
4/28/2024
5
5555555

I will definitely recommend Fairway to friends and family. What a wonderful team. My appreciation goes to Jill for all her help and most particularly the great Mr. Chris Dueffert. What a wonderful mortgage manager. Awesome team.

Dolapo
Grand Forks
ND
Date:
4/28/2024
5
5555555

Great communication!

Shaun
Congress
AZ
Date:
4/28/2024
5
5555555

Tanner was a great communicator and great to work with. He was able to get us approved for well more than we needed / expected and more than other lenders could do. We got a better interest rate (considering todays market) than other lenders and the down payment was significantly lower than we were expecting. He was very patient and answered all of our questions quickly. We have already shared his contact information with some friends that will be looking to purchase a home later this summer.

Randall
Kansas City
KS
Date:
4/28/2024
5
5555555

You and your team made us getting our house possible in the final hour. We know you guys worked around the clock to get this done for us and we couldn’t be more appreciative. We can’t thank you enough!

Sarah
New Hope
MN
Date:
4/28/2024
5
5555555

Phil and his team are very professional, responsive when we had questions or needed something, and knowledgeable.

Sarah
Boalsburg
PA
Date:
4/27/2024
5
5555555

On top of it!! She dug in and helped make our purchase possible by looking into any issues and promptly resolving them!

Cruz
Maryville
TN
Date:
4/27/2024
5
5555555

Adrienne was the best help in everything

Patsy
Stantonsburg
NC
Date:
4/27/2024
5
5555555

Amanda was truly amazing! So patient and went out if her way to help us. She deserves a huge raise!

David
Springfield
OH
Date:
4/27/2024
5
5555555

Went above and beyond for us and was very helpful and knowledgeable!!! Their service was awesome!

Tonia
Golden Valley
AZ
Date:
4/27/2024
5
5555555

Responsiveness, friendliness, knowledge.

Matthew
Seattle
WA
Date:
4/27/2024
5
5555555

Bob, was great to work with. He was a great explainer and I learn a lot from Bob.

Jacob
Edgerton
WI
Date:
4/27/2024
5
5555555

Reaching out to us early in the home buying process and presenting our options several times gave us time to process each option. This made us feel confident in our loan option choice on closing date.

Marjorie
Castle Rock
CO
Date:
4/27/2024
5
5555555

José reyes es una persona muy amable y te ayuda en todo el proceso ,dedicado a su trabajo que es ecelente

Francisco
Omaha
NE
Date:
4/27/2024
5
5555555

Communication is key in any business transaction; Heidi and her team would take a call from me almost anytime to help me through the process.

Joshua
Glendale
AZ
Date:
4/27/2024
5
5555555

Buying a home can be a very scary process for first time home buyers, however, Morgan was so quick at responding and great at explaining the process in easy to digest ways. Even through conflict, she found resolutions and communicated in an efficient way. I highly recommend her for her character and her knowledge. Thanks so much Morgan!

Jessica
Phoenix
AZ
Date:
4/27/2024
5
5555555

Bob's availability when I needed to chat. Katie's quick responsiveness to questions throughout the process, and good discernment when a phone conversation was needed (vs email). First time I did online review/approval of documents. I like that since I can review at my leisure.

Bruce
Kenosha
WI
Date:
4/27/2024
5
5555555

Easy and responsive

Sarah
Jamestown
ND
Date:
4/27/2024
5
5555555

Nick made was always available to answer questions and was extremely helpful throughout the home buying process.

Hayden
Ogden
UT
Date:
4/27/2024
5
5555555

The communication aspect was exceptional.

Glenn
Indianapolis
IN
Date:
4/27/2024
5
5555555

Very patient and helpful!

Lukas
Saint Joseph
MO
Date:
4/27/2024
5
5555555

Blake got the job done no matter the day of time! Always answered questions quick and gave me great info as first time home buyer

Bao
Matthews
NC
Date:
4/27/2024
5
5555555

Sharon Thompson was great

Nathan
Loxley
AL
Date:
4/27/2024
5
5555555

Everything was well explained at every step and when we have any questions raj patel was always there

Sunny
Munster
IN
Date:
4/27/2024
4
4444444

It was a smooth transition in getting the house.

Aladin
Lebanon
PA
Date:
4/27/2024
5
5555555

Answered my question. No issues

Hosea
Killeen
TX
Date:
4/27/2024
5
5555555

Efficiency, communication, met our wants and needs!

Marcus
White Bear Lake
MN
Date:
4/27/2024
5
5555555

Clint was amazing. He took time out to explain everything and anytime I had questions he was happy to answer them. I never felt uninformed and he got back to me almost immediately from time I sent his questions to the time he responded.

Ernesto
Nolanville
TX
Date:
4/27/2024
5
5555555

Todd did an unbelievable job.

Matthew
Harvest
AL
Date:
4/27/2024
5
5555555

Whenever we had questions, bob was there to answer them. No matter what time of day we were able to send him a text and hop on a quick phone call. He made the process super easy for us.

Taylor
Reading
PA
Date:
4/27/2024
5
5555555

Knowledge and communication

Inocencio
Wiscasset
ME
Date:
4/27/2024
5
5555555

My husband and I were worried about starting to buy a house, because we know how stressful that it can be. The whole process was very easy, and the communication was always great with Ariana.

Delayna
Lindale
TX
Date:
4/27/2024
5
5555555

Open communication throughout and all our questions were answered thoroughly. Ethan and Marty were always friendly and never made us feel like we were asking stupid questions or asking too many questions.

Grace
Franklin
WI
Date:
4/27/2024
5
5555555

Communication was great!! They stayed on top of things, the loan process wasn't stressful at all.

Thomas
Kingstree
SC
Date:
4/27/2024
5
5555555

His professionalism, dedication, ability to educate and encourage. He far exceeded my expectations on every level.

Adrian
Mesquite
TX
Date:
4/27/2024
5
5555555

Korey did a fantastic job explaining to me all the nuances and decisions I needed to make without overwhelming me. Throughout the process, I had a good understanding of what I needed to do, where the money was going, and what I was signing. When the time came to make a bid on the house, Korey was immediately ready and we were able to progress at incredible speeds!

Quinn
Cincinnati
OH
Date:
4/27/2024
5
5555555

Dawn was on top of everything and was always able to answer my questions extremely fast. She was a pleasure to work with every step of the process.

Lance
Winona
MN
Date:
4/27/2024
5
5555555

Phyllis was very thorough and always available if I had any questions! I felt very supported and enjoyed my home buying experience because of her tremendous customer service!

Athena
Smyrna
DE
Date:
4/27/2024
5
5555555

We have used Fairway for multiple loans. Their team is quick to get the deal done and so knowledge. Thank you Mike for all your hard work and dedication, as well as the team!!

Haylie
Post Falls
ID
Date:
4/27/2024
5
5555555

Always available and gave us updates every step of the way.

Eric
Bulverde
TX
Date:
4/27/2024
5
5555555

kind people and always communicating.

Patricia
Duncanville
TX
Date:
4/27/2024
5
5555555

Jillian was very helpful during the process and worked day after day to get me and my family the best outcome with purchasing our first home. I enjoyed the ease of the app to track my progress in the loan process and the ability to upload and review documents.

Joel
Pelzer
SC
Date:
4/27/2024
5
5555555

Brandi was so easy to work with and matters moved quickly. She was also great to answer any questions we had.

Morgan
Texarkana
AR
Date:
4/27/2024
5
5555555

Amy took the time to explain every detail to us so that we felt confident and secure in the decisions we were making. Everyone I talked to told me how nervous they were taking out a home loan, but I felt so well informed and prepared with all the education Amy provided I never felt unsure of the financial commitment lay ahead.

Emily
Glendale
AZ
Date:
4/27/2024
5
5555555

Marshal went above and beyond to make sure I got a good deal

Jonathan
Saint Petersburg
FL
Date:
4/27/2024
4
4444444

Great interest rate and closed on schedule

Leo
Irvine
CA
Date:
4/27/2024
5
5555555

In time, educative and trustworthy

Abbas
Lenexa
KS
Date:
4/27/2024
5
5555555

Robert is quickly responsive to my questions and did a great job with handling my specific situation. He was also very resourceful for other service related to home buying.

James
Corinth
TX
Date:
4/27/2024
5
5555555

Ability to contact Todd directly through text or email. Quick responses and good communication. Easy to work with

Jonathan
Peculiar
MO
Date:
4/27/2024
5
5555555

We all got to know each other and the communications were very friendly. It did help that our son-in-law works in the same office and all have a very good rapport.

John
Overland Park
KS
Date:
4/27/2024
5
5555555

Great communication/very responsive/quick approval

Alan
Grayslake
IL
Date:
4/27/2024
5
5555555

Lisa was super friendly , knowledgeable, and a pleasure to work with! She was very helpful, answered any questions , and communicated often to help us get in everything we needed to close in time. :)

Dee Dee
Buford
GA
Date:
4/27/2024
5
5555555

Everyone was so pleasant and helpful. Those that I talked to were very patient with me and answered all my questions. They made me feel like I was not just another source of money to them. Very special people especially Jason and Julie.

Gwendolyn
Sun City
AZ
Date:
4/27/2024
5
5555555

Hailey was so friendly, responsive, and knowledgeable. We would absolutely recommend her to anyone! Thank you.

Haliana
Spokane
WA
Date:
4/27/2024
5
5555555

Was not expecting for it to happen so soon. And no matter the issues we had you guys were able to solve them!

Norberto
Phoenix
AZ
Date:
4/27/2024
5
5555555

Val was there to answer any questions at any time. He was also able to help us speed up the process. Made it such a smooth and easy process.

Sophie
Durand
WI
Date:
4/27/2024
5
5555555

So easy and not intimidating at all

Melisa
Copperas Cove
TX
Date:
4/27/2024
5
5555555

The whole experience working with Heidi from start to finish was phenomenal. We will be referring her to all of our friends and family and will be looking to work with her again in the future. Thanks again!

Spencer
Peoria
AZ
Date:
4/27/2024
5
5555555

Constant communication

Eric
Deland
FL
Date:
4/27/2024
5
5555555

Audrey was very attentive and always answered any questions we had and always tried to find a solution for any problems we had.

Desiree
Hereford
TX
Date:
4/27/2024
5
5555555

Easy, great communication.

Aaron
Lynchburg
VA
Date:
4/27/2024
5
5555555

Ashland is awesome to work with. Will definitely be back in the future .

Karyna
Savage
MN
Date:
4/26/2024
5
5555555

Very professional, very responsive and great follow up

James
Las Vegas
NV
Date:
4/26/2024
5
5555555

Scott made sure we had everything we needed and got us to closing smooth

Victoria
Jefferson
GA
Date:
4/26/2024
5
5555555

DJ was an awesome resource through the 18 month process of us looking for a home. He made the process a lot smoother and less stressful, and that meant a lot to my wife and I.

Thomas
Oconomowoc
WI
Date:
4/26/2024
5
5555555

JoAnna and her team just made everything go seamlessly for us.

Ronnie
Eagle Pass
TX
Date:
4/26/2024
5
5555555

Super quick response no matter what time day or night. Very knowledgeable and made buying a house such an easy experience!

Katie
Saint Paul
MN
Date:
4/26/2024
5
5555555

Everything was very good, and everything went smoothly. Thank you for your help

Roma
Munster
IN
Date:
4/26/2024
5
5555555

Trisha was always available to answer any questions we had

Joseph
Florence
AZ
Date:
4/26/2024
5
5555555

Brian’s willingness and ability to communicate the details of each step of the process.

Grand-Pierre
Mansfield
TX
Date:
4/26/2024
5
5555555

Very efficient process, great communications, had a very fast turnaround.

Michael
Clayton
NC
Date:
4/26/2024
5
5555555

Micheal and the whole Fornerette team are a well oiled machine. We have chosen to be a repeat client because of the care and sense of urgency we are given with all our transactions. They are always quick to respond to any of our questions or concerns and everyone is well versed on requirements and timelines. We not only look forward to working with the Fornerette team for all of our future transactions but for all of our friends and family as well.

Ahmad
Bonney Lake
WA
Date:
4/26/2024
5
5555555

Mike was super responsive and knowledgable for a first time home buy

Justin
Ashland
MA
Date:
4/26/2024
5
5555555

We had a great experience working with Boone. He had great communication and helped us figure out the best situation for our family. Highly recommended.

Rachel
Spokane Valley
WA
Date:
4/26/2024
5
5555555

You and Dayna were wonderful to work with. Thank you.

Sharon
Overland Park
KS
Date:
4/26/2024
5
5555555

Caroline went above and beyond for us, was always available to help. She made the mortgage process easy and painless.

Amber
Glendale
AZ
Date:
4/26/2024
5
5555555

Diana and her team were very good and helpful ,working and making sure I got all I needed to get a loan. We turned into family

Mercy
Camby
IN
Date:
4/26/2024
5
5555555

Jason and the Fairway team went above and beyond to help my husband and I purchase our first home. I 100% would recommend this company to anyone seeking lending services for a home.

Alaina
Lorain
OH
Date:
4/26/2024
5
5555555

The way she acts in every aspect in the process to get it done.

Herby
Kansas City
MO
Date:
4/26/2024
5
5555555

Jonathan helped and guided us at every step. He was there always to answer any questions we had. He also ensured all the information that we provided was verified .

Anand
Franklin
MA
Date:
4/26/2024
5
5555555

Markita was excellent. First, she made herself available for a consultation and outlined how the process would go if we worked together. Everything happened exactly how she said it would. After I was preapproved, Markita sent me a personalized video highlighting my options and numbers. Two other lenders preapproved me but her presentation was so strong and well-put together, it made me want to work with her even more. No one else had that sort of presentation. At the time she wasn't licensed to write loans in West Virginia but said she would go through the necessary steps to get licensed and she did. She told me what information I would need and that's exactly what Beth Carney, her loan processor, asked for. Speaking of Beth, she was terrific as well. Markita made this an easy and smooth process. My Realtors were also very impressed with how the loan processing was handled and they also look forward to working with her again. I will recommend Markita, her team and Fairway to everyone I know.

Patrick
Inwood
WV
Date:
4/26/2024
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Expect The Best.

  • High-quality loan processes and procedures
  • Early delivery of closing documents and loan funds
  • Some of the fastest turn times in the industry
  • Outstanding customer service
  • BBB rating of A+

6,800

+
Team Members

2,000

+
LOAN OFFICERS

650

+
Branches

$42.02B

Volume 2022

468,000

+
Verified Reviews

129,900

+
Units 2022

Our Leadership

Steve Jacobson
CEO
Len Krupinski
Chief Operations Officer
Scott Fletcher
Chief Credit Officer
Michael Blake
President of Capital Markets
Todd Gavinski
Chief Financial Officer
Paola Kielblock
President of Retail Products
Julie Fry
Chief HR Officer
Tom Dixon
President - Closing & Post Closing
Randy Allen
Chief Information Officer
John Hotchkiss
Chief Risk Officer
Trista Mayer
Chief Compliance Officer
Tom Westerfield
President - FLS
Joy Knoch
EVP, Training and Operational Support
Jon Tobias
President Branch Production
Kim Yowell
EVP Servicing
Nikki Johnson
EVP, Corporate Closing
Nate Bisco
EVP, Branch Optimization
Austin Larr
SVP/Area Manager
Shelly Shaw
EVP Corporate Closing
Louise Thaxton
AWI CEO and Branch Manager

A Brief History of #FairwayNation

Fairway was founded by Steve Jacobson and named by a childhood best friend, colleague and forever member of the Fairway family, Randy Cross. Fairway Independent Mortgage Corporation is a mortgage lender headquartered in Madison, Wisconsin and Carrollton, Texas.

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Fairway Independent Mortgage was Incorporated


Fairway opened its first warehouse line

Talk to a Fairway Professional

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Second Corporate location was opened in Plano, TX


Hired 500th team member

Hello to Fairway's AMC, Frisco Lender Services


First Military Mortgage Specialist Boot Camp and Home Giveaway


Began servicing loans


Fairway established Employee Stock Ownership Plan, giving employees stock ownership of the company

Became licensed in all 50 states


Founded two charity organizations, American Warrior Initiative and Fairway Cares

Founded Marketing HUB


Gained ownership of fairway.com and home.com


Funded our highest annual volume: $72.5 billion!

Careers at Fairway

At Fairway we foster an environment that promotes community and culture from every level. By encouraging employees to volunteer and help their local communities.
Fairway Careers